Dealer Support Center

1. Complete Your Profile

A complete profile helps customers understand your services and builds trust. Include:

• Business name, logo, and photos
• Service areas and specialties
• License and insurance information
• Years in business and certifications
• Contact information and hours

2. Set Up Notifications

Enable email and SMS notifications to receive lead alerts instantly. Quick response times significantly increase your conversion rates.

3. Define Your Service Area

Clearly specify the areas you serve to receive relevant leads. You can update this anytime as your business grows.

Responding to Leads

Speed matters! Respond to leads within 1 hour for best results. Tips:

• Contact leads via phone first, then follow up with email
• Be professional and courteous in all communications
• Ask questions to understand their specific needs
• Provide a detailed quote within 24-48 hours
• Follow up if you don't hear back

Creating Quality Quotes

Detailed quotes win more jobs. Include equipment specifications, labor breakdown, timeline, and warranty information.

Managing Multiple Leads

Use our dashboard to track lead status, set reminders, and stay organized. Mark leads as quoted, won, or lost to keep your pipeline clear.

Profile Optimization

• Use high-quality photos of your work
• Keep your profile information current
• Encourage satisfied customers to leave reviews
• Respond to all reviews professionally

Communication Tips

• Be responsive and available during business hours
• Set clear expectations about timelines and pricing
• Provide options at different price points
• Follow up consistently without being pushy

Building Your Reputation

• Deliver on your promises
• Maintain professional licensing and insurance
• Request reviews from happy customers
• Address any negative feedback promptly and professionally